Reference

India legal terms and access

skyexch keeps its legal terms, privacy wording and account-access rules in one place, so you can check what applies before you open an account in India.

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skyexch India legal terms and access
CONTACT PATHS

How to reach us

If you need a copy of the terms, a change to your account data, or a question about how we use cookies, reach us through the channels below. We route legal requests separately from regular account chat so your message reaches the right team faster. Where we need to confirm identity, we may ask for a matching phone number, email address or recent account detail before making changes.

Team online

On-site chat

Send a legal or privacy question through chat and we will route it to the right team. This works well when you need a quick check on access, consent records or account changes.

Email request

Use email when you want a written record of your request. It suits correction, deletion or copy requests, and lets you attach documents if we ask for verification.

Account form

The form inside your account helps us match your message with the right record. It is the cleanest path for data access, update requests and notices about local law.

ACCOUNT SAFEGUARDS

Data, cookies and account safety

We keep legal handling tied to the account itself, not to broad site browsing.

Data handling

We keep account name, contact details, device logs and payment references only to run access checks, answer disputes and meet…

Cookie use

Cookies remember your session, language choice and recent security checks.

Account security

Use a unique password, keep your phone and email current, and watch for sign-in alerts.

Retention

We retain logs and records only as long as needed for disputes, legal requests, fraud checks and account support.

Changes

When the wording here changes, we replace the page and note the effective date so you can see which rules…

Request channel

For correction, copy, deletion or objection requests, send the exact account details that help us verify you, and we will…

Common legal questions about access

These answers cover the legal parts that most often affect account access, records and contact requests. We keep them short so you can find the point you need without scanning a long policy block. If the law where you are changes, or if we change how we handle data, we update the wording here and point you back to the same contact paths.

Access depends on local law. If the place you are in does not allow this kind of service, you should not open an account from there. Where local law permits, the same account rules apply.

We keep the details needed to run your account: name, contact fields, sign-in history, device signals, cookie records and payment references where you use UPI, Paytm, PhonePe or Google Pay. We keep only what supports legal and security handling.

Yes. If a profile field is wrong, send the correct detail through chat, email or the account form. We may ask for a matching phone number or email before updating anything tied to your record.

Yes, because cookies help us remember your session, keep the language setting steady and notice unusual access. You can control them in your browser, but some account pages may ask you to verify again.

We keep records only for the period needed for disputes, legal requests, fraud checks and account support. After that period ends, we delete or anonymise the data according to our retention schedule.

Send a clear request through the account form or email and tell us which record you want reviewed. Where deletion is allowed, we process it after identity checks and applicable legal limits.

Our support team routes legal and privacy messages to the right desk. If your question touches access, correction, retention or local law, use the dedicated contact paths so we can track it properly.

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