Reference

Privacy Policy for skyexch in India

This Privacy Policy explains how skyexch handles account details, device signals, cookies, and payment references for India access where local law permits.

Data useCookie controlAccount securityLocal law

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What This Policy Covers

skyexch Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

This page sets out how we collect, use, share, and store personal data connected with your account and your use of the site. That can include your name, contact details, login records, device details, cookie signals, support chats, and payment references linked to UPI, Paytm, or

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PhonePe. We keep only the records needed for account checks, fraud checks, dispute handling, internal audit, and legal duties that apply to us. Where access, correction, or deletion is discussed, it depends on local law and is available where local law permits. If a record is
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no longer needed, we remove it or mask it after the required retention period ends.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

CONTACT PATHS

How to Reach Our Team

If you want to ask about a record we hold, our support paths let you do that without sharing more than you need to. Use email for written requests, chat for quick checks, and the account form for changes tied to your profile. We keep the message trail only long enough to verify the request and close it under the rules that apply to your account.

Team online

Email Request

Send a written request if you want a copy of the personal data linked to your account, a correction, or a deletion check. We use the thread to verify the account and follow the rule that applies to your region.

Live Chat

Use chat for quick privacy questions about cookies, device data, or payment references from UPI, Paytm, and PhonePe. We keep the chat record only to track the request and close it correctly.

Account Form

If you prefer a written path, submit the account form with your request and any proof we ask for. That helps us confirm the account holder before we change or share personal data.

PRIVACY PRACTICES

How We Handle Personal Data

We keep privacy handling tight around three things: what we collect, how long we hold it, and who can touch it.

Data Collection

We collect only the details needed to run your account, answer your requests, and meet legal duties.

Cookie Use

Cookies help us keep you signed in, remember language choices, and measure whether pages load correctly.

Account Security

We use login checks, device checks, and request verification to reduce unauthorised access.

Payment Records

Records linked to UPI, Paytm, and PhonePe are kept so we can match deposits, handle disputes, and meet audit duties.

Retention Window

We keep data for the period needed to run the account, settle requests, and meet any legal duty that applies.

Change Requests

If your name, contact detail, or other stored fact is wrong, you can ask us to fix it.

Privacy Questions You May Ask

The questions below cover the data we collect, how long we keep it, what you can ask for, and where to send a request. If your case depends on local law, we will follow the rule that applies to your account and explain what we can do. This section is here to make your next step clear before you contact us.

We collect the details needed to create and verify the account, such as your name, contact details, login records, device signals, and support messages. We also keep payment references where they are needed for checks or dispute handling.

Cookies help us remember your session, store language choices, and see whether pages load as expected. They also help us keep basic security checks in place. You can change browser settings, but some functions may be affected.

Yes, we keep payment references from UPI, Paytm, and PhonePe when they are needed for reconciliation, support, or legal duties. We do not hold those records longer than needed for the purpose they serve.

We keep data only for as long as we need it for account management, request handling, fraud checks, dispute work, or legal duties. When that period ends, we delete it, mask it, or archive it under our retention process.

Yes. Send a request through the support paths on this page and we will check the account against the details we hold. Where local law permits, you can ask for a copy, correction, or deletion check.

Only staff who need the data to verify accounts, answer requests, handle disputes, or maintain the site can access it. We limit access by role and keep a trace of changes so we can check who touched a record.

Use email, chat, or the account form on this page. Give enough detail for us to find the record, and we will reply through the same path after we confirm the account and check the rule that applies.

Privacy Policy for skyexch in India

How to Reach Our Team

Email Request

Live Chat

Account Form

How We Handle Personal Data

Data Collection

Cookie Use

Account Security

Payment Records

Retention Window

Change Requests

Privacy Questions You May Ask

01 What data do you collect when I open an account?

02 Why do you use cookies on the site?

03 Do you keep records from UPI, Paytm, and PhonePe?

04 How long do you hold my personal data?

05 Can I ask for a copy or correction of my data?

06 Who can see my data inside the company?

07 How do I contact you about a privacy request?

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