Reference

skyexch Terms and Conditions for India Accounts

These Terms and Conditions set the rules for account use, wallet actions, content access, and change requests on skyexch.

Account useLocal lawVersion updatesChange requests
skyexch skyexch Terms and Conditions for India Accounts
HELP CHANNELS

Where to Ask About Terms

If a clause is unclear, contact us from the account area so we can match the right record. We use the email or chat trail linked to your profile to confirm the version you accepted, explain any change, and handle closure or correction requests. For matters that depend on local law, we will point to the exact section and the next step you can take.

Team online

Account email

Send any terms query from the email linked to your account so we can match the right profile, check the accepted version, and reply with the exact clause that applies to your case.

In-app chat

Use chat for quick questions on access, updates, or account changes. We keep the thread with your profile so the answer stays tied to the correct record and request date.

Request form

Submit a change request when you need a correction, closure, or clarification. Add your account ID and the section you want checked so we can route it faster.

RECORDS AND ACCESS

How We Keep Records and Access Safe

We keep terms-related records tied to your account so we can verify acceptance, answer disputes, and meet lawful retention duties.

Data handling

We keep terms-related account data only as long as we need it for verification, dispute handling, lawful audit checks, and…

Cookies

Cookies remember session state, language, and the page version you saw.

Account security

Your login details stay your responsibility, and we expect you to protect devices, passwords, and one-time codes.

Retention

We retain acceptance logs, message history, and account records for the period needed to settle disputes, meet legal duties, and…

Change requests

If you need your name, contact details, or other stored account fields corrected, send a request through the registered account…

Contact path

For anything about the terms page, write to the support channel shown in your account area and mention the clause…

Questions About Terms and Access

These questions cover acceptance, account duties, and contact steps so you know how the terms work in practice. If your situation depends on local law or a changed record, we check the account version, the date of the request, and the section you mention before replying. That keeps the answer tied to the right page and the right account.

They apply when you create an account, log in, or continue using the site after the terms page is posted. The version on this page controls unless local law requires a different rule.

Yes. If a clause conflicts with local law, the legal rule for your location applies first, and any access or use remains limited to places where local law permits it.

We may post an updated version here at any time. Once it is live, it governs later use, so it helps to check the date before you continue with account actions.

You are responsible for keeping your login details private, watching your device access, and making sure any action taken through your account is authorised by you. If something looks unfamiliar, tell support at once.

Yes. Send the request from the registered account path, identify the field you want changed, and add any proof we ask for so we can match the record before updating it.

Use the support channel shown in your account area, quote the section number or date, and explain the point you want checked. That helps us reply with the right wording.